Hello, I'm Umesh. I'm a Computer Systems Technician graduate from Durham College, honored on the honor list. I specialize in Cybersecurity and IT Support with a focus on network security and cloud solutions.
About me
After earning a degree in Computer Systems Technician from Durham College, I embraced my passion for Cybersecurity, Network Technician roles, IT Support, and cloud technologies. To deepen my expertise, I am advancing my qualifications with industry-recognized certifications, including CompTIA A+, Network+, Cisco CCNA, and Linux LPIC-1. I thrive on the problem-solving aspect of technology—the thrill of diagnosing issues and devising effective solutions energizes me. My technical proficiency spans Cybersecurity, Cloud Computing, Technical Support, Cisco Networking, and Linux.
I am actively seeking to leverage my skills in a full-time role focused on Cybersecurity and IT Support, where I can contribute to and grow with a dynamic organization.
Outside of my professional interests, I engage in various hobbies such as playing video games, watching movies, cooking, and exploring diverse cuisines. I have a keen interest in history and spirituality, areas in which I am continually enriching my knowledge.
My projects
Network Admin Upgrade
Streamlined network management globally by focusing on DNS, DHCP, and RDS, enhancing security and efficiency.
- Windows Server
- Remote Desktop Services
- Active Directory
- WAC
Freshdesk Integration
Optimized IT support for an architectural firm using Freshdesk. Enhanced efficiency with automated ticketing, AI responses, and an online support forum.
- Freshdesk
- Automation
- AI
- Customer Support
Shell Script Mastery
Developed shell scripts for automating tasks in a Linux environment, enhancing system log analysis and command-line operations.
- Shell Scripting
- Linux
- Automation
My skills
- Technical Support
- Network Configuration
- Cybersecurity
- System Installation
- Hardware Troubleshooting
- Operating Systems
- Database Management
- Cloud Computing
- Virtualization
- Network Security
- Programming Fundamentals
- Scripting
- Project Management
- Data Communications
- IT Support Protocols
- Software Testing
- System Backup and Recovery
- Client Support
- Documentation
- Ethical and Legal Compliance
My experience
Graduated: Computer Systems Technician
Durham College Oshawa, ON, Canada
Completed a comprehensive program focused on networking, cybersecurity, and systems support, culminating in hands-on application of learned skills.
May 2023 - Aug 2024Contact me
Please contact me directly at iamumeshraut.6@gmail.com or through this form.